SCAM/FRAUD | Evoice review

1.0
Details
Received a security alert from my credit card company (thanks Chase Sapphire!) on a $137.44 charge. Evoice charged me for a subscription to their services, even though I have never heard of them or visited their website. Spoke with the customer service guy - he could not find my credit card number anywhere in their system. When I told him they were running a fraud, he insisted that was my "opinion" instead of a really obvious fact. For reference, appeared on my credit card as: J2 *Evoice. The merchant telephone number captured by my credit card company was 866-761-8109.
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Review
#1752681 Review #1752681 is a subjective opinion of poster.
Service
Evoice Customer Care
Cons
  • Fraud
  • Scam
  • Theft
Reason of review
FRAUD
Loss
$137
Preferred solution
Stop defrauding people
Tags
  • Fraud Activity
  • Scam

Don't do work with them | Evoice review from Seattle, Washington

1.0
Details
eVoice took my money then shut off my account with no notice because "it was flagged". If I hadn't tried to access my account to update with a new billing info, I wouldn't have discovered it for weeks. When I called them, they had no explanation. This is total *** Work with someone else.
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Review
#1702577 Review #1702577 is a subjective opinion of poster.

Scam Site Almost Impossible to Cancel | Evoice review

1.0
Details
Don't waste your time trying to email their support staff to cancel your account. They'll mislead you into thinking they'll process your cancelation, yet will keep charging your card. Even while calling (and not being friendly about the situation at all), they'll still try to trick you into not cancelling. I've contacted my bank about 4 months of fraudulent transactions and they were quit familiar with eVoice and their shady practices. IF YOU READ THIS DO NOT SIGNUP FOR A TRIAL!!
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Review
#1631187 Review #1631187 is a subjective opinion of poster.
Cons
  • Very bad customer service for loyal customers
  • Billing practices
  • Customer service
Tags
  • Cancelling Account

Terrible call quality and customer service | Evoice review from Portland, Oregon

1.5
Details
Poor call quality. Delay in caller voice as if on international call. Calls hang up when I answer. Callers have difficulty leaving voicemail. No notification that calls are coming thru via eVoice - appear like any other call on my phone. Callers have difficulty hearing me. Even when I've called eVoice customer service, the agent could not hear me. I am unable to get a response from the 'contact us' form on the eVoice website.
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Review
#1610286 Review #1610286 is a subjective opinion of poster.

RIPPED OFF ----SCAM---SCAM---SKUM---SKUM---SCAM--- SCAM---SKUM | Evoice review from Portland, Oregon

1.0
Details
I WAS RIPPED OFF , was abused, was mistreated and confused, What is this all about ???, I had asked myself , pretty sure I never ordered this service. Got no need for someone to answer my phone , nobody calls me anyway..... awaaaaay eeeeee so I trid to get awayyyy aaawaaaaay aaaWaaaaay. They would'nt let go----OH Noooooo Ohooooooo nooooooooo When I diddn't have enough ,I had enough and canceled the card on those tards,,,,,those ta rrrrrrrrrrrds R Rrrr.... ds
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Review
#1593685 Review #1593685 is a subjective opinion of poster.
Service
Evoice Telecommunications Answering Service
Reason of review
Poor customer service
Loss
$1000
Preferred solution
cancel
1.1
Details
Money Stolen - Evoice review
I had received an unknown charge on my debit card after unsuccessfully trying to sign up for Evoice. Initially the website had told me that it was unsuccessful at creating my account, so I didn't worry about it. Now I'm getting charged and there's no way for me to stop...
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Review
#1470091 Review #1470091 is a subjective opinion of poster.
Service
Evoice Customer Care
Cons
  • Billing practices
  • Customer service
Reason of review
customer service, charged for something I dont want
Loss
$14
Preferred solution
Let the company propose a solution
1.0
Details
BEWARE!!!! Evoice has been scamming us!!! They charged us for over two years after cancelling!!! You cant cancel service online, and they don’t respond to billing enquiries by email (no written records, only by phone = scam.) We contested. They hang up on us. To be...
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1 comment
Anonymous
#1644307

I believe even worse had happened to me. I was being charged for a few years and called to cancel and noticed that I am still being charged.

I don't think I cancelled in the way they wanted. About 90 percent of the messages that had come in while I wasnt using the service were files with fax noises or a transcript that says no transcript.

Review
#1435351 Review #1435351 is a subjective opinion of poster.
Cons
  • Billing practices
  • Customer service
Reason of review
Pricing issue
Loss
$313
Preferred solution
Full refund
Tags
  • virtual phone
1.0
Details
I have been a loyal customer for six years, and this month I had an issue with losing my wallet. I have been waiting for the credit card to use on this online account and after just five days they have disconnected my account. When I went to call them this morning, I...
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Review
#1413022 Review #1413022 is a subjective opinion of poster.
Cons
  • Very bad customer service for loyal customers
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Scam-ish | Evoice review

Found monthly charges for this service on my credit card. I never signed up for it. Somehow, they had my credit card number. The email address they had for me was bogus (a Hotmail account.) Customer service person, when they finally answered after a 45 minutes wait, was literally unintelligible, at least in English. They hung up on me. Finally able to cancel via live chat. Be suspect of any company with a Hollywood CA suite number for an address.
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Review
#1450580 Review #1450580 is a subjective opinion of poster.
Reason of review
credit card fraud
Loss
$90

Contact Evoice Customer Service

Website:
Mailing Address:
6922 Hollywood Blvd., 5th Floor
Los Angeles, CA 90028
Phone:
(888) 965-9779
All Evoice Contacts

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I signed up for Evoice but never used it. When went online to cancel several times, I was always directed to call 1-866-761-8109. When called # could never get to a person so delayed several more months before trying again. On Sept 5 2018, I followed the steps by phone...
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Review
#1360279 Review #1360279 is a subjective opinion of poster.
Reason of review
Poor customer service