I've used eVoice for several years, and overall it's fine. But my father died recently, so on his behalf, I chatted and called to cancel his account. I had to jump through hoops just to do so, and upon finally getting his account verified, I was given a sales pitch to...
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#1365722 Review #1365722 is a subjective opinion of poster.
Here was my conversation: Please wait for a site operator to respond. You are currently number 1 of 1 in the ***. Thank you for your patience. You are now chatting with 'Lee' Lee: Welcome to our sales chat. How may I help you? you: Please cancel my account and...
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Anonymous
#1244768

I have had an eVoice number for more than eight years; possibly twice that long. I have been an extremely happy customer who gladly touted the service, all of these years.

Suddlenly, without advance notice, warning -- or even after-the-fact notice -- my number stopped working.

Now, after numerous calls and e-mails, I still have not gotten any kind of explanation.

They tell me no account with that phone number exists, and that no account is associated with the e-mail address they have sent so many messages to, over these many years. This is on the telephone: utterly no explanation.

By e-mail? Nothing at all.

One message was rejected, as if my e-mail address had been blocked, so I used a different account, and still not one word of response.

If there had been some warning, or some explanation, I might have simply pulled out my credit card and signed up for another number. Under the circumstances, that probably won't happen, unless the figure out how to set me back up, at no charge, and let me use it for long enough to be reassured that they are not going out of business or ripping people off or going to do the same thing again.

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#331092 Review #331092 is a subjective opinion of poster.

Contact Evoice Customer Service

Website:
Mailing Address:
6922 Hollywood Blvd., 5th Floor
Los Angeles, CA 90028
Phone:
(888) 965-9779
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