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I signed up for Evoice but never used it. When went online to cancel several times, I was always directed to call 1-866-761-8109. When called # could never get to a person so delayed several more months before trying again. On Sept 5 2018, I followed the steps by phone...
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Review
#1360279 Review #1360279 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
Customer for 10 years. Increased fees without notice. Moved number to a new carrier, but before I could, evoice disconnected the phone number prematurely. This is clearly one of those businesses that does everything they can to get you to sign up only to make it...
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Review
#1216009 Review #1216009 is a subjective opinion of poster.
Product
Evoice Account
Cons
  • Billing practices
  • Customer service
  • Port policies
Reason of review
Poor customer service
Loss
$3000
Tags
  • virtual phone
  • small busines
  • virtual office
  • Cancelling Account
1.0
Details
These people are idiots try to pay my bill the have my email, could not remember my old phone number so they said I did not pass the security, just wanted to pay my bill. There tons of other companies. Plus once they saw my review they closed my account without any...
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Review
#1077325 Review #1077325 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Change company

Screwed yet again! | Evoice review

1.0
Details
Terrible company and service all round! Regret ever trusting in them just dont go there!!! From high charges to bad service and then leaving us without out voice mail service for days at a time causing us more loss of time and $ without any compensation again Iam sure!! Gutted..
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Review
#1062591 Review #1062591 is a subjective opinion of poster.
Service
Evoice Telecommunications Answering Service
Reason of review
Bad quality
1.4
Details
I got a 30 day free trial, provided credit card on file as required for trial, and the service was cancelled within 3 days after my trial began. When i contacted evoice, they said they could not verify by credit card, which is not true as i have been (and still am)...
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2 comments
Anonymous
#1686366

I contacted them via online and they told me that if i cancel 15 days prior to my trial i'll be charged the monthly rate for not using the rest of the trail. WTF

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Review
#948050 Review #948050 is a subjective opinion of poster.
Service
Evoice Free Trial
Cons
  • Cancellation policy
  • Customer service
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
Tags
  • virtual office
  • Cancelling Account

Evoice Customer Care Review

1.3
Details
I've registered with them, they charge you 1.5 dollars to verify the credit card but they dont refund it then they torment you with there low quality customer service, thank god i used a prepaid credit card because leaving is big No-No for them!!!! Try to make the support morron from india to cancel your account and you'll understand
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Review
#917639 Review #917639 is a subjective opinion of poster.
Service
Evoice Customer Care
Reason of review
Poor customer service

Short Review on August 16, 2016

Won't let you cancel. Dishonest trash.
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Review
#901887 Review #901887 is a subjective opinion of poster.
Reason of review
Bad quality

Customer Service Review

1.0
Details
They are the worse,at taking care of their customers.they double bill you for everything,the customer service is *** poor.you call them and someone in india answers
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Review
#897297 Review #897297 is a subjective opinion of poster.
Reason of review
Pricing issue
I've used eVoice for awhile, and while they are cheap, they have given me problems pretty consistently. I used their live phone call answering service, where a group of "trained" people answer the phone, set appointments, and answer basic questions. It is cheaper than...
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1 comment
Anonymous
#1226213

Thank you for this informed information. I was afraid this maybe the case.

Review
#865027 Review #865027 is a subjective opinion of poster.
Service
Evoice Telecommunications Answering Service
Reason of review
Bad quality
2.0
Details
I had the service for almost 2 years. I rarely used it, and finally decided it was time to cancel. I read all the bad reviews about them not letting you cancel while I had the service, however I didn't think much of them until it came time to cancel the service myself....
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Review
#820406 Review #820406 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Stop preventing people from trying to cancel their accounts.
Tags
  • Cancelling Account